Privacy Policy

Who We Are

Element Studios is a Bath-based design and build studio specialising in Architectural Design, Bespoke Joinery, Project Management, and high-end residential construction across the South West of England and Wales.

We work closely with homeowners, architects, designers, and collaborators to bring carefully considered spaces and bespoke design solutions to life.

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Information We Collect

When you interact with our website, we may collect certain personal information that helps us communicate with you and provide our services.

This may include:

• Your name

• Email address

• Telephone number

• Project address or location (where relevant)

• Information about your enquiry or project requirements

• Any documents, plans, drawings, or files you choose to send us

In addition, we may automatically collect limited technical information when you visit our website, including:

• Device and browser information

• IP address

• Website pages visited

• Time spent browsing our website

• General location data

• Referral source
  
   

How We Use Information

We collect information only when it helps us provide a better service.

Information may be used to:

Respond to enquiries submitted through our website

Discuss potential residential or commercial projects

Prepare project consultations and quotations

Communicate during ongoing project work

Improve the functionality and performance of our website

Understand how visitors interact with our content

Maintain website security and prevent misuse

We only collect information necessary to operate our business effectively and responsibly.

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Project Information & Confidentiality

Because many of our projects involve private residential properties, architectural design work, bespoke technical drawings, and confidential client information, discretion is central to how we operate.

Any plans, drawings, documents, or project information shared with us will be handled professionally and only used where necessary to discuss, develop, or deliver your project.

We do not share confidential project information with third parties unless required as part of delivering agreed services.



 

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Monitor website traffic

• Improve website performance

• Understand visitor behaviour

• Analyse how visitors engage with our content

• Improve future website functionality

You can disable cookies through your browser settings at any time.

Third Party Services

We may use trusted third-party services to help operate our website and business.

This may include services such as:

• Website hosting providers

• Website analytics services

• Email communication platforms

• Contact form providers

• Cloud storage and document sharing services

These services only process information where necessary to support our operations.

We do not sell personal data or share information for marketing purposes.



 

Data Security

We take appropriate steps to protect all information shared with us.

This includes protecting against:

• Unauthorised access

• Loss of information

• Data misuse

• Unlawful disclosure

While no online system can guarantee complete security, we take reasonable technical and organisational measures to safeguard the information we receive.

How Long We Retain Information

We retain personal and project-related information only for as long as reasonably necessary to:

• Respond to enquiries

• Manage active or completed projects

• Maintain business records

• Meet legal or administrative obligations

When information is no longer required, we securely remove or delete it.



 

Your Rights

Under applicable UK data protection law, you may have the right to:

• Request access to the personal information we hold

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to certain forms of data processing

• Request that we restrict how information is used

Requests can be made by contacting us directly.

External Links

Our website may occasionally contain links to third-party websites, publications, collaborators, or project partners.

Once you leave our website, we are not responsible for how other websites collect or manage your information.

Changes To This Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, or legal obligations.

Any changes will be published on this page.

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